Quick answers about our platform, events, the marketplace and developments.
General
About the platform
What is From Deed to Key Jamaica?
A digital platform connecting Jamaicans at home and across the diaspora with trusted property professionals, developments, events, education and services.
Do I need an account?
No. You can browse, contact professionals and buy tickets as a guest. An account lets you view your orders and tickets in one place.
How are professionals verified?
Our team reviews each application, including registration and credential details, before a listing is published. Verified profiles display a verification badge.
How do I list my business?
Apply on the Professional Marketplace page. We will contact you about verification and listing options.
Events & orders
Tickets and payments
How will I receive my ticket?
Your order confirmation is emailed immediately after purchase and also appears in your account if you created one. Bring it to check-in.
Which currency are prices in?
Event tickets are currently priced in US dollars.
Can I get a refund?
Please see our Refund & Cancellation Policy for details.
I did not receive my confirmation email.
Check your spam folder, then contact us with the email address used at checkout and we will resend it.